AUTOBUSES DE LA PIEDAD S.A. DE C.V. and coordinated companies known as Grupo Flecha Amarilla, in compliance with the provisions of the Federal Law for the Protection of Personal Data in Possession of Individuals, inform their customers, suppliers, users, and the general public of this Privacy Notice:
The personal data that you provide us directly when you purchase a ticket at the ticket office, by telephone, via the internet, or in any commercial relationship, customer-supplier, is for the purpose of referencing the requested service, billing, business relationship, market research, or quality control; therefore, your personal data will not be transferable to third parties.
Your image may be video-recorded for security, deterrence, and crime prevention purposes. Your image will be stored at the home of the person responsible for protecting your personal data for a period of 48 hours; after the deadline, the images will be deleted; they cannot be transferred to third parties unless ordered by a court.
The personal data we request for the contracted services are name and surname, address, telephone, email, and date of birth.
When you make a payment by credit or debit card, some financial information will be required: name of the cardholder, address, telephone number, name of the banking institution, card number, expiration date, and security code. They will not be transferable to third parties.
The information that AUTOBUSES DE LA PIEDAD S.A. DE C.V. receives and stores from the internet pages at the moment you interact in the web sites of our coordinated companies, is mainly technical information, such as your internet protocol address, your computer operating system and your browser type, the address of a reference web site, if applicable, and the route you follow during your journey through the web page.
The information that AUTOBUSES DE LA PIEDAD S.A. DE C.V. receives and stores from the internet pages at the moment you interact in the web sites of our coordinated companies, is mainly technical information, such as your internet protocol address, your computer operating system and your browser type, the address of a reference web site, if applicable, and the route you follow during your journey through the web page.
AUTOBUSES DE LA PIEDAD S.A. DE C.V. uses «cookies» to recognize you when you use or return to our websites. A «cookie» is a small text file that a website or email can record on your browser and store on your hard drive.
Cookies allow us to recognize you on the page, and support your transactions with our company; without cookies enabled, you will be able to browse Autobuses de la Piedad, S.A. de C.V. websites, but you may not be able to use some features of the site. This information is collected in order to enable websites to operate correctly, evaluate the use of the website, and support promotional campaigns. User data collection will stop when requested, and any user data stored or collected before the request will be disabled.
You have the right to access, modify, or delete all of your data; you can object to its use and even revoke it. To enforce these rights, you can contact us at the address of the responsible for protecting and safeguarding your personal data: Oficina Responsable de Protección de Datos Personales de Autobuses de La Piedad S.A. de C.V., with address at Boulevard La Luz 2011, Colonia Las Fuentes, Zip Code 37270, León, Guanajuato, with telephone number 477 710 00 01 and e-mail misdatos@flecha-amarilla.com
In case of any modification to this Privacy Notice, it will be made known through the company’s web pages, in the sales modules, in a newspaper of national circulation, and through our telephone operators.
By purchasing your ticket, contracting any of the services, or establishing a commercial relationship with Autobuses de La Piedad S.A. de C.V. and coordinated companies known as Grupo Flecha Amarilla. You declare that you are aware of the Privacy Notice.